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Call us for all your car needs! 845-279-5527

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • AAA (American Automobile Association)
  • ASE (Automotive Service Excellence)
  • NAPA
  • ARI
  • State Farm Insurance
  • Mitchell1
  • BG Products
  • Progressive
  • Allstate
  • Agero
  • Car Care Aware

Testimonials

  • Honest ,convenient and he had no issues with the work they have done.
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  • Very nice people and good service.
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  • Don's Automotive is my primary repair shop. I have been using them for many years. I value their advice and quality of work. I have used them for both repair work and body work.
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  • Really Really good guy my brother has been going to him for 20 years he lives in Brewster. I got stuck up there with my car and helped me out tremendously with out even knowing who I was.
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  • Highly recommended. Friendly personal service. Fair prices. Been going here for about a year and plan to continue. Such a difference than Brewster Honda. They quoted me $4000 for a repair job and told me to trash/replace my car. Don's quoted me a $1200 for the same work.
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  • I have known Don now for over 20 years and he has always been a fair guy with fair prices. I have used his service for over 10 years and recommend his shop to anyone for any needs. So if you need service in the Brewster area feel free and comfortable with their shop for most any of your needs.
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  • I came here after Honda ripped me off and tried to rip me off again! When I walked in, Don was super friendly and so was the secretary. I was served quickly and given some information for the future. Will be coming here again! Satisfied with the price as well!
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  • Friendly reliable service. Always confident the problem will be assessed and corrected accurately.
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  • My truck was skipping too much, made a call I was able to drop the vehicle off overnight, the next day received a call with what the issue was and what needed to be done to fix it and the repair was completed that same day. One day turnaround that was awesome service thank you Don's automotive.
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  • Excellent service. Was informed about work being done. Work was done in a timely manner.
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