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Call us for all your car needs! 845-279-5527

CUSTOMER SERVICE

At Don's Automotive and Towing Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Don's Automotive and Towing Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Don's Automotive and Towing Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Don's Automotive and Towing Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Don's Automotive and Towing Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1979, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 845-279-5527 or email us.


ASSOCIATIONS

  • AAA (American Automobile Association)
  • ASE (Automotive Service Excellence)
  • NAPA
  • ARI
  • State Farm Insurance
  • Mitchell1
  • BG Products
  • Progressive
  • Allstate
  • Agero
  • Car Care Aware

Testimonials

  • Honest ,convenient and he had no issues with the work they have done.
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  • Very nice people and good service.
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  • Don's Automotive is my primary repair shop. I have been using them for many years. I value their advice and quality of work. I have used them for both repair work and body work.
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  • Really Really good guy my brother has been going to him for 20 years he lives in Brewster. I got stuck up there with my car and helped me out tremendously with out even knowing who I was.
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  • Highly recommended. Friendly personal service. Fair prices. Been going here for about a year and plan to continue. Such a difference than Brewster Honda. They quoted me $4000 for a repair job and told me to trash/replace my car. Don's quoted me a $1200 for the same work.
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  • I have known Don now for over 20 years and he has always been a fair guy with fair prices. I have used his service for over 10 years and recommend his shop to anyone for any needs. So if you need service in the Brewster area feel free and comfortable with their shop for most any of your needs.
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  • I came here after Honda ripped me off and tried to rip me off again! When I walked in, Don was super friendly and so was the secretary. I was served quickly and given some information for the future. Will be coming here again! Satisfied with the price as well!
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  • Friendly reliable service. Always confident the problem will be assessed and corrected accurately.
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  • My truck was skipping too much, made a call I was able to drop the vehicle off overnight, the next day received a call with what the issue was and what needed to be done to fix it and the repair was completed that same day. One day turnaround that was awesome service thank you Don's automotive.
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  • Excellent service. Was informed about work being done. Work was done in a timely manner.
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